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The 2025 Shipments Page
Increased Speed: The old shipments page counted every single shipment, even if it wasn’t displayed on the page. The revised version only queries the shipments in view. This speed improvement is most noticeable for users with tens of thousands of shipments. No more pagination: With infinite scrolling and improved filtering, you can view all of…
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The 2025 Alerts Page
Why a new version was needed The old alerts page calculated which shipments were late on each page load. This was too slow, especially if you had hundreds or thousands of alerts. The new alerts page runs these calculations in the background several times each hour and saves them to the database. When the new…
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2024 Feature Review
Here’s a summary of this year’s new features. Please shoot me an email if you need a different feature. June – December 2024 Features Dedicated shipping alerts page with exportable alerts: Ideal if you prefer a web interface or spreadsheet to view late shipments rather than an email or text. Stuck scanned shipment alerts: If…
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No Such Number USPS
The USPS no such number status can be due to a variety of reasons. In a perfect world, this means the addressee’s street number does not exist. To USPS, it’s merely an incorrect address. However, there can be other causes. Causes Incorrect address info Either the seller or the buyer entered incorrect address info. Ask…
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Held at Delivery Depot/Delivery Office
What does held at delivery depot/delivery office mean? This status arises after a failed delivery attempt, normally because a signature is required. It means the carrier could not deliver the package and has returned it to the local postal office. Usually, the carrier attempts to deliver the package the next business day as seen in…
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USPS Addressee not available, being notified, or unknown
Let’s go over three common USPS statuses involving the addressee, or the person receiving the shipment. Tips for International Statuses Some of these statuses are for international shipments. For more accurate tracking information, check the local country’s postal service. For example, if the recipient is in Ireland, use the An Post site to track the…
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AfterShip Alternatives
We break down the pros (and cons) of ShipAware vs AfterShip and why ShipAware is the best choice for small to medium businesses.
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FedEx vs UPS
Deciding between FedEx and UPS for your shipping needs can be tricky. Both offer extensive domestic and international delivery networks and a wide range of services. However, there are some key differences that may make one carrier a better fit depending on your business’s specific needs. This comprehensive guide examines the differences between FedEx and…
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7 Ways to Lower Shipping Costs for your Business
1. Don’t Settle for Retail Rates Negotiate shipping rates. FedEx, UPS, and DHL provide negotiated rates. Pit them against each other and have at least two negotiated rate carriers. If you lack shipping volume, or if you’re a new business, you can provide projected shipping volume to obtain negotiated prices. Don’t forget to also negotiate…
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USPS status Not Available: 7 Things to Check
Having a package lost in transit can be frustrating. You’re waiting for the tracking to update and see the status is “not available.” Don’t panic. Here steps you can take to locate your package. Wait a Bit Longer Sometimes, the tracking information might not have been updated in real-time. It can take a few hours…
